We recommend having your chimney swept at least once a year, preferably before the colder winter months begin. If you use your stove or fire heavily, twice a year (once before and once after the burning season) is ideal to prevent creosote build-up and maintain maximum safety.

Not at all! We use heavy-duty industrial vacuums and clean, protective sheeting to ensure soot stays completely contained. We take the utmost care of your home and guarantee to leave your hearth as clean (if not cleaner) than we found it.

Yes. As a HETAS-certified business, we provide a recognized Certificate of Chimney Sweeping upon completion of our service. Many home insurance providers require this certificate to validate your policy in the event of a chimney fire.

A standard sweep usually takes between 45 minutes to an hour. However, if we encounter bird nests, heavy blockages, or if a CCTV inspection is required, the process may take slightly longer. We'll always keep you informed during the visit.

Yes, but nesting birds are legally protected. We can only remove nests outside of the breeding season (typically September to February). If we locate an active nest, we must wait until the birds have vacated before we can safely clear the flue and fit a bird guard.